Information We Collect

When you use our educational platform or contact us about our courses, we collect several types of information to provide you with the best learning experience possible.

Personal Information You Provide

• Name, email address, and phone number when you inquire about courses
• Educational background and career goals during consultation calls
• Payment information for course enrollment (processed securely through third-party payment processors)
• Portfolio submissions and project files you share during the application process
• Communication preferences and feedback about our programs

Technical Information

• IP address, browser type, and operating system when you visit our website
• Pages visited, time spent on site, and navigation patterns
• Device information including screen resolution and browser settings
• Cookies and similar tracking technologies for website functionality

Educational Data

For enrolled students, we maintain records of course progress, assignment submissions, instructor feedback, and participation in online sessions. This helps us track your learning journey and provide personalized support.

How We Use Your Information

Your information serves specific purposes related to delivering quality education and maintaining our relationship with students and prospective learners.

Educational Services

• Processing course applications and enrollment procedures
• Delivering course materials, assignments, and instructor feedback
• Scheduling one-on-one mentoring sessions and portfolio reviews
• Tracking progress through our game mechanics and 3D design curriculum
• Providing career guidance and industry connections upon course completion

Communication and Support

• Responding to inquiries about our programs and admission requirements
• Sending course updates, schedule changes, and important announcements
• Sharing relevant industry news and job opportunities with graduates
• Collecting feedback to improve our teaching methods and course content

Administrative Purposes

We use your data for legitimate business operations including payment processing, maintaining student records, generating completion certificates, and complying with educational regulations in Egypt.

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your data in specific circumstances necessary for providing our educational services.

Legal Disclosure

We may disclose your information when required by Egyptian law, court orders, or to protect our rights and the safety of our students and staff. Any such disclosure will be limited to what's legally required.

Your Rights Under Egyptian Data Protection Laws

As a resident of Egypt, you have specific rights regarding your personal data. We respect these rights and provide clear procedures for exercising them.

How to Exercise Your Rights

To make any of these requests, contact us directly at contact@luxurylearnexsystems.world with "Data Rights Request" in the subject line. Include your full name and course details (if applicable) to help us locate your information quickly.

Data Security and Protection

Protecting your information is fundamental to our operations. We've implemented multiple layers of security to safeguard your data against unauthorized access, loss, or misuse.

Technical Safeguards

• SSL encryption for all data transmission between your device and our servers
• Regular security updates and patches on all systems handling student data
• Secure backup procedures with encrypted storage of all student records
• Access controls limiting staff access to information needed for their roles
• Regular security audits and vulnerability assessments of our infrastructure

Physical Security

Our office facilities in Tanta are secured with controlled access systems. Physical documents containing personal information are stored in locked cabinets with restricted access to authorized personnel only.

Staff Training and Protocols

All team members receive regular training on data protection principles and our specific privacy procedures. We maintain strict confidentiality agreements with all staff and contractors who may access student information.

Data Retention and Deletion

We retain your information only as long as necessary for educational purposes, legal compliance, or legitimate business interests. Different types of data have different retention periods based on their purpose and legal requirements.

Student Records

• Active student data: Retained throughout enrollment and for 7 years after course completion
• Academic transcripts and certificates: Maintained permanently for verification purposes
• Assignment submissions and project work: Kept for 3 years after course completion
• Payment records: Stored for 7 years to comply with Egyptian tax and financial regulations

Prospective Student Information

If you inquire about our courses but don't enroll, we'll keep your contact information for up to 2 years in case you decide to join a future cohort. You can request immediate deletion of this information at any time.

Website and Marketing Data

Website analytics data is typically retained for 26 months, while email communication records are kept for 3 years unless you request deletion or unsubscribe from our communications.

Automatic Deletion Procedures

We've implemented automated systems to delete data according to these schedules. You'll receive notifications before any significant data deletion in case you need copies for your own records.

International Data Transfers

While Luxurylearnex Systems operates primarily in Egypt, some of our technology partners and service providers may process data in other countries. We ensure appropriate safeguards are in place for any international transfers.

Cloud Services and Technology Partners

We use reputable international platforms for video conferencing, cloud storage, and learning management systems. These providers maintain high security standards and comply with international data protection frameworks.

Transfer Safeguards

• We only work with providers who demonstrate adequate data protection measures
• All international transfers are covered by appropriate legal mechanisms
• Data processing agreements specify security requirements and data handling procedures
• Regular reviews ensure continued compliance with protection standards

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors interact with our content. You have control over these technologies through your browser settings.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality, including form submissions and user session management
• Analytics Cookies: Help us understand website usage patterns and improve our content and navigation
• Preference Cookies: Remember your choices and settings to provide a more personalized experience
• Marketing Cookies: Used to show relevant information about our courses based on your interests

Managing Cookie Preferences

You can control cookie settings through your browser preferences. Disabling certain cookies may limit some website features, but you can still access course information and contact us about our programs.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. Significant changes will be communicated clearly to affected users.

Notification Process

• Major changes will be announced via email to current students and recent inquirers
• Updated policies will be posted on our website with clear effective dates
• We'll provide a summary of key changes in plain language
• For enrolled students, policy changes will be discussed during regular check-in calls

Your Options After Changes

If you disagree with updated privacy practices, you can exercise your data rights including requesting deletion of your information (subject to legal retention requirements). For current students, we'll work with you to address any concerns about how your data is handled.